FAQs

How Can We Help You?

What are your service call charges?

Service call charges differ for commercial and residential customers. All residential customers share the same $65 service call fee that covers 1 hour of diagnostics from our professionals. All commercial customers share a $75 service call fee that covers the same hour of diagnostics.

How is On The Go Heating and Cooling LLC different from its competitors?

We believe each HVAC company is unique, but On The Go Heating and Cooling LLC is dependable, honest, and willing to serve. We communicate with our customers so there is minimal confusion, met deadlines, and work done according to specification.

Do you provide emergency service?

On The Go Heating and Cooling is a 24/7 company ready to serve anyone in need. We have technicians on call every day. Just call us. However, our Preventive Maintenance customers enjoy a annual service that does not include after hour fees and gives them priority service all 365 days.